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A message will appear on-screen stating that your password has been reset. Letters are in UPPERCASE with the colons (e.g BC:51:FE:11:22:33).Ĭlick Unlock once done. The reset code needs to be entered after clicking Forgot Password. On the Login interface, click Forgot Password. You now use what you wrote down in the previous step to initiate a password reset on the recorder. Copy down any MAC address starting with the characters '00-23-63' or 'BC-51-FE' first, then any others.
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NOTE: NVW units doesn't need to be hardwired to obtain the MAC Address The reset code itself is a unique 12 character string that is generated by the unique hardware identifier of the network interface of the device, known as the MAC address.Įxcerpt from the Hardware Quick Set Up Guide Other methods exist, but they usually require a level of networking knowledge over what we expect customers need to operate their system.
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The reset code on new recorders is acquired primarily by using the relevant client software on a computer. This guide is intended for customers to reset their Swann recorder when they have forgotten their password using the Swann Security VMS PC software.
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